Systems Technician

SMRS; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A communication and technology firm is seeking a Systems Technician to enhance IT systems and operations. You will manage device inventory, lead cyber security initiatives, and maintain software and systems. The ideal candidate has experience with Apple products and Microsoft 365, offering clear communication skills and a passion for supporting others. This role includes benefits like hybrid working and 30 days of annual leave. Join us to contribute to a diverse and equitable workplace.

Benefits

30 days of annual leave

Hybrid working

Healthcare apps

Two charity volunteering days

Qualifications

• Experience managing and maintaining Apple products.
• Experience supporting colleagues in-house with IT queries.
• Experience managing cyber security processes and solutions.

Responsibilities

• Managing the inventory of devices across the agency.
• Proactively leading on cyber security initiatives.
• Day-to-day maintenance of our software and systems.
• Optimising digital and cloud storage solutions.
• Resolving software and hardware issues.

Skills

Computer Science

Active Directory

Microsoft 365

PowerShell

Windows

SCCM

Linux

Technical Support

Tools

Apple products

Database

Backup

Job description

Description

Shape the way we use technology at our diverse brand communications and culture business. Changing things for the better is all part of life here at SMRS and especially for this brand new role as a Systems Technician. Joining our supportive Business Operations team you’ll get to lead on the improvement implementation management optimisation and security of our IT systems. Enjoying the autonomy to explore products or services that could streamline processes you’ll get to run with your ideas and improve how we do things.

As a Systems Technician your day-to-day IT support will enable our people to find new ways to help our clients through creative thinking, marketing expertise, data science and everything in between. Specifically this will involve :

• Managing the inventory of devices across our agency.
• Proactively leading on cyber security initiatives.
• Day-to-day maintenance of our software and systems.
• Supporting the continuous exploration of IT solutions.-li>
• Managing subscriptions and office technologies.
• Optimising digital and other cloud storage solutions.
• Auditing equipment regularly.
• Resolving software issues and making sure hardware issues are managed with our IT partner.

Requirements

This means we’re looking for someone with a passion for innovation and experience of :

• Managing and maintaining Apple products.
• Managing M365.
• Supporting colleagues in-house with IT queries.
• Managing cyber security processes and solutions.
• Communicating clearly with non-technical colleagues.

Benefits

We’re proud to shape award-winning brands cultures and communications that connect with people. And we care about supporting our people too which is why you’ll enjoy benefits that include 30 days of annual leave a year (plus bank holidays), hybrid working, healthcare apps and two charity volunteering days a year. So if you’re as passionate as we are about making a difference through your work join us.

We’re on a mission to make opportunity reward and progress equal for all. We believe that a diverse, equitable and inclusive workplace makes us a more relevant and more resilient company. We welcome people from all backgrounds, ethnicities, cultures and experiences.

SMRS is a Disability Confident Employer. Candidates who disclose a disability and meet the minimum requirements for a role will automatically be offered a first stage interview. If you would like to make us aware of a disability or if you require any reasonable adjustments throughout the application process such as receiving interview questions in advance please contact

We are open to considering part‑time hours for all roles.

Required Experience : IC

Key Skills

Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX

Employment Type : Full-Time

Experience : years

Vacancy : 1