Systems Specialist

SUEZ; Maidenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

An environmental solutions company in Maidenhead is seeking a Systems Specialist to enhance business-critical applications. You will support planning and development of systems, provide technical support during deployments, and engage with stakeholders to resolve issues. Ideal candidates will have a degree in Computer Science and strong problem-solving skills. The company values diversity and offers a comprehensive benefits package focusing on wellbeing and professional growth.

Benefits

Competitive pay

Pension plans

Health and wellbeing programs

Learning opportunities

Career development

Qualifications

• Degree or higher education in Computer Science or a related subject, or equivalent professional experience.
• Extensive experience working with core software systems across multiple business areas.
• Experience with industry-standard IT processes and methodologies such as ITIL, PRINCE, SSADM, or DSDM.

Responsibilities

• Support the planning, design, development, and enhancement of new and existing applications.
• Lead and support system testing, fixes, and end-user reviews to ensure successful deployments.
• Provide second-line application and software support for unresolved issues.

Skills

Stakeholder engagement

Problem-solving

Continuous improvement

Education

Degree in Computer Science or related field

Job description

About the role

As a Systems Specialist, you’ll play a key role in supporting and enhancing business-critical applications across SUEZ. Working closely with business and technology stakeholders, you’ll help deliver efficient, reliable, and scalable systems that support operational excellence and environmental responsibility.

What you’ll be doing

• Supporting the planning, design, development, and enhancement of new and existing applications
• Working closely with the Business Systems Manager, Technology Business Partners, and end users to define requirements, systems goals, and resolve critical system issues
• Supporting system simplification, reuse, and continuous improvement initiatives across the wider technology team
• Leading technical support during the deployment of new applications and system enhancements
• Researching hardware and software solutions to support recommendations and purchasing decisions
• Conducting research into software products and services to maximise technology use and advancement
• Providing training to end users and fellow systems specialists, including contributing to the design and delivery of application training programmes
• Leading and supporting system testing, fixes, and end-user reviews to support successful deployments
• Completing post-resolution follow-ups to ensure issues are fully resolved
• Providing second-line application and software support for issues not resolved by the service desk

What we’re looking for

• Degree or higher education in Computer Science or a related subject, or equivalent professional experience
• Extensive experience working with core software systems across multiple business areas (advantageous)
• Experience with industry-standard IT processes and methodologies such as ITIL, PRINCE, SSADM, or DSDM (desirable)
• Strong stakeholder engagement and problem-solving skills
• A proactive, collaborative approach with a focus on continuous improvement

Who we are

At SUEZ, respect is at the heart of everything we do - for each other, for our customers, and for the communities we serve. We foster inclusive, caring environments where diversity, wellbeing, safety, and solidarity are more than values - they’re everyday realities. These principles shape how we work together, every day. We’re committed to building a workplace where everyone feels valued and included. If you’re excited about this opportunity but don’t meet every single requirement, we encourage you to apply. Your unique experience, perspective, and potential could be exactly what we’re looking for. We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programs, learning opportunities, and career development. Everything you need to thrive, both professionally and personally. Join us in transforming today’s environmental challenges into tomorrow’s innovative water and waste solutions.