Systems Development Analyst

Co-op; Manchester; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading cooperative organisation in Manchester is seeking a Systems Development Analyst to join their Business Support Services team. You will design and implement solutions using Power Automate, enhance system performance, and collaborate with teams to deliver value to members. The ideal candidate should have experience with SQL and Power Automate and strong analytical and communication skills. This role offers a hybrid working model along with several competitive benefits.

Benefits

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

Subsidised onsite gym

30% discount on Co-op products

Stream for early access to pay

Virtual healthcare services

24/7 colleague support service

Training and development support

Cycle-to-work scheme

Qualifications

• Experience with SQL and Power Automate technologies.
• Understanding of user research methodologies and best practices.
• Continuous improvement mindset with strong problem-solving and analytical skills.
• Great communication and relationship-building skills.

Responsibilities

• Work with operational teams to design solutions using Power Automate.
• Suggest improvements based on understanding of business services.
• Collaborate where deeper technology solutions are needed.
• Manage the end-to-end process for designs.
• Support change management with communications and training.
• Provide first-line support for developed apps.

Skills

Experience with SQL

Experience with Power Automate

User research methodologies

Problem-solving skills

Relationship-building skills

Job description

Systems Development Analyst
£40,000 to £45,000 plus great benefits (Work Level 6A)
Manchester city centre | Hybrid

We’re looking for a Systems Development Analyst to join the Business Support Services team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable, and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

As a Systems Development Analyst, you’ll play a key part in shaping and delivering our systems roadmap. You’ll work closely with teams across Co-op to analyse how our systems are used, identify opportunities to simplify and optimise them, and design innovative solutions using tools like Power Automate. From creating new apps to supporting existing automations, you’ll make sure our systems are secure, efficient, and fit for purpose.

Why this role matters

CBS is at the heart of making our Co-op vision a reality. By improving and automating our systems, you’ll help colleagues work smarter and more efficiently, freeing up time to focus on what really matters: delivering value for our members and communities.

What you’ll do

• Work with operational teams, users, and data insights to design solutions using Power Automate
• Use your understanding of business services and systems to suggest and shape improvements
• Collaborate with other teams where deeper technology or Robotic Process Automation (RPA) solutions are needed
• Manage the end-to-end process for your designs, ensuring secure development, documentation, testing, and deployment
• Support change management with clear communications, training, and updated documentation
• Provide first-line support for apps and automations you’ve developed, and work with technology teams for second‑line support

What you’ll bring

• Experience with SQL and Power Automate technologies
• An understanding of user research methodologies and best practices
• A continuous improvement mindset with strong problem‑solving and analytical skills
• Great communication and relationship‑building skills

Why Co‑op?

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co‑op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle‑to‑work scheme

A place you’ll belong

We’re building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we’ll make reasonable adjustments to support you through the recruitment process. We’re also proud to be part of the Disability Confident scheme – if you’re disabled and you meet the minimum criteria for this job, we’ll guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing
Please be aware we may close the application window for this role early

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co‑op colleague, this does not need to be completed.

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