Sustainability & Returns Specialist

IKEA; Nottingham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

IKEA discount

Life Assurance

Pension contributions

Interest-free loans

End of year gift

Family friendly policies

Growth opportunities

Job summary

IKEA Nottingham is seeking a Sales & Sustainability Assistant to help give products a second life by repurposing, presenting and pricing returned stock. You will support product quality and safety standards and deliver great customer service across store functions.

Applicants must be at least 18. The role offers a start date of 6th December 2026, 12 hours per week at £13.45 per hour, with three days across seven and weekends, and flexible interview arrangements.

Qualifications

• Positive approach to waste management and sustainability.
• Love multi-tasking and a passion for giving things a new life.
• Customer-first mindset to make customers feel valued and supported.
• Motivated to problem solve and use your own initiative daily.
• Enthusiastic about the team but able to work without supervision.
• Ability to prioritise and organise work with great attention to detail.

Responsibilities

• Receive and review uplifted customer returns; process via repacking, rebuilding or recycling as appropriate.
• Collaborate with store functions to follow product quality, safety and recovery processes.
• Support product quality guidelines for recalled, returned and ex-display stock to improve customer perception.
• Manually handle products from LACK to PAX using safe handling practices and assistive equipment.
• Work with hand tools to assemble/disassemble hand tools.

Skills

Customer service

Sustainability mindset

Multi-tasking

Problem solving

Initiative

Attention to detail

Job description

IKEA Nottingham is seeking a Sales & Sustainability Assistant to help give products a second life by repurposing, presenting and pricing returned stock. You will support product quality and safety standards and deliver great customer service across store functions.

Applicants must be at least 18. The role offers a start date of 6th December 2026, 12 hours per week at £13.45 per hour, with three days across seven and weekends, and flexible interview arrangements.