Sales & Sustainability Assistant

IKEA; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

15% IKEA discount

Life Assurance 4x pay

Pension contributions

Flexi Holiday Plan

Family-friendly wellbeing support

Job summary

IKEA Gateshead is looking for a Sales & Sustainability Assistant to repurpose and present IKEA products with pride, set attractive prices, and work across functions to maintain quality and safety standards.

You will support guidelines for recalled, returned, and ex-display stock, helping to improve how customers perceive our products while staying organised and detail oriented. Benefits include flexible shifts and discounts.

Qualifications

• Passion for sustainability and giving products a second life.
• Customer-first mindset and service orientation.
• Ability to work independently and as part of a team.
• Strong organisation and attention to detail.

Responsibilities

• Re-purpose, present and sell IKEA products with pride and set prices that attract customers.
• Collaborate with store functions to ensure product quality, safety and recovery processes.
• Support guidelines for recalled, returned and ex-display stock to improve customer perceptions.

Skills

Customer focus

Problem solving

Team player

Detail oriented

Sustainability passion

Job description

IKEA Gateshead are looking to welcome a Sales & Sustainability Assistant.

Are you passionate about sustainability and giving products a second life? We’re looking for someone with a customer-first mindset, strong problem-solving skills, and the ability to work both independently and as part of a team. In this role, you’ll repurpose and present IKEA products with pride, set attractive prices, and collaborate across functions to ensure product quality and safety. You’ll play a key part in improving customer perception by supporting guidelines for returned, recalled, and ex-display items—all while staying organised, detail-oriented, and motivated to make a difference.

WHAT WE OFFER

• The Start Date of employment will be 27th of September 2026.
• Competitive hourly rate of £13.45 per hour.
• 12 hour contracts working 3 days per week including 3 weekends out of 4 between the hours 08:00am - 21:30pm
• 8 Hours weekend only contract, Saturday and Sunday between the hours 08:00am - 21:30pm
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Flexi Holiday Plan.
• Family Friendly childcare & wellbeing support.

...as well so much more!

WHAT YOU'LL NEED TO HAVE

• A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
• Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are motivated to problem solve and use your own initiative daily. You are enthusiastic about being part of the team but also can work without supervision.
• Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
• Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers’ perception of our IKEA products.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!