Sales Assistant

IKEA; City of Edinburgh; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

IKEA discount

Life insurance

Pension contributions

Interest-free loans

Flexi Holiday

Childcare support

Wellbeing support

Job summary

IKEA Edinburgh is looking for Sales Assistants to help customers find inspiration, share product knowledge, and create inspiring room settings in a friendly, welcoming store. Youll keep areas well‑stocked, maintain attractive displays and ensure the store is ready to welcome visitors, delivering a positive shopping experience.

Whether you join full‑time or part‑time hours, you’ll have opportunities to grow with the team while contributing to a bright, helpful customer journey that makes the IKEA

Qualifications

• You are skilled at forward planning and can handle several tasks at once.
• Customer-first mindset and ability to make customers feel valued.
• Take initiative and engage with daily tasks.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide an inspirational shopping experience by identifying needs and advising on solutions.
• Learn the stories behind products and keep displays well presented.
• Support maximising sales by keeping area clean, stocked and priced.

Skills

Customer service

Sales

Teamwork

Stock replenishment

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

"A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

IKEA Edinburgh are looking to welcome Sales Assistants to join our delightful and friendly team.

In this role, you'll support customers by helping them find inspiration and solutions for their homes, maintain attractive and well‑stocked areas, and ensure the store is always ready to welcome visitors. Depending on the department, this could involve sharing product knowledge, assisting customers with purchases, replenishing stock, creating inspiring room settings, and contributing to a positive shopping experience for every customer.

Whether you're helping a customer design their dream living room, choose products for their kitchen and dining space, or to organise their home, you'll play an important role in bringing the IKEA experience to life.

WHAT WE OFFER

• The Start Date of employment will be 12th December 2026.
• Competitive hourly rate of £13.45 per hour.
• Full Time: 39 hours working 5 days per week including alternate weekends
• Part Time: 24-32 hours working evenings and 3/4 weekends.

You will be able to indicate your preference during application. We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on High‑street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Flexi Holiday Plan
• Family Friendly childcare & wellbeing support

…as well so much more!

WHAT YOU'LL NEED TO H A V E

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well‑informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design
• You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many