Surgical Ward Administrative Specialist

Gateshead Health; Gateshead; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Gateshead Health is seeking an administrative/clerical post holder to support the Surgical ward staff, Consultant and multidisciplinary teams. The role handles patient and carer interactions face-to-face and by phone, prioritises tasks daily, and contributes to high-quality patient care. You will work in a team to improve service delivery and perform ad-hoc duties within banding.

Based in Gateshead, the organisation emphasizes staff wellbeing and professional development as part of daily duties.

Qualifications

• GCSE Maths and English or equivalent.

Responsibilities

• Provide administrative/clerical support to the ward, Consultant, junior medical staff and multidisciplinary teams.
• First point of contact for service users by telephone and in person.
• Prioritise daily tasks, use initiative and discretion, and handle matters with minimal instruction.

Skills

Administrative support

Telephone handling

Teamwork

Education

GCSE Maths & English

Tools

Medway system

Filefast

Job description

Gateshead Health is seeking an administrative/clerical post holder to support the Surgical ward staff, Consultant and multidisciplinary teams. The role handles patient and carer interactions face-to-face and by phone, prioritises tasks daily, and contributes to high-quality patient care. You will work in a team to improve service delivery and perform ad-hoc duties within banding.

Based in Gateshead, the organisation emphasizes staff wellbeing and professional development as part of daily duties.