Surgical Waiting List Coordinator

NHS Jobs; Gateshead; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Gateshead Health NHS Foundation Trust at the Queen Elizabeth Hospital, Gateshead, is seeking an experienced administrator to join the Waiting List Team and manage waiting lists for elective surgery in line with Trust policies.

The role requires excellent interpersonal and communication skills, NHS administration experience, and the ability to work to government targets. Monday–Friday 9am–5pm with a commitment to high-quality patient care.

Qualifications

• NVQ 2 Certificate in Business Administration or minimum of 2 GCSE's (Maths & English)
• Experience in NHS administration for at least 1 year
• Strong verbal and written communication skills

Responsibilities

• Lead co-ordination of waiting lists for a group of Consultants in line with Trust Policies and government wait time targets.
• Coordinate admission and pre-operative assessment appointments and inform staff of arrangements.
• Coordinate theatre lists, selecting appropriate cases in clinical/chronological order.
• Schedule surgery across surgical specialties, monitor progress and resolve breaches.
• Arrange interpretation services for relevant appointments.
• Manage high-pressure, fast-paced environment to ensure service continuity.
• Provide information to assist performance reporting and handle queries or complaints.

Skills

Interpersonal skills

Communication skills

Organisational skills

Teamwork

Education

NVQ 2 Certificate in Business Administration

GCSE Maths & English

Tools

Microsoft Office

Job description

Gateshead Health NHS Foundation Trust at the Queen Elizabeth Hospital, Gateshead, is seeking an experienced administrator to join the Waiting List Team and manage waiting lists for elective surgery in line with Trust policies.

The role requires excellent interpersonal and communication skills, NHS administration experience, and the ability to work to government targets. Monday–Friday 9am–5pm with a commitment to high-quality patient care.