Ward Admin & Patient Records Coordinator

NHS Jobs; Gateshead; On-site; GBP 21,000 - 25,000; Full time

Job summary

The post holder will provide comprehensive administrative/clerical duties to support the ward, Consultant and junior medical staff, nurses and multidisciplinary teams within the Surgical Business Unit. The post holder will be a first point of contact for service users over the telephone and face to face.

You will prioritise your work on a daily basis, use your initiative and discretion, and deal with patients, carers and relatives with minimal instruction.

Qualifications

• Experience performing administrative/clerical duties in a clinical environment.
• First point of contact for service users by telephone and in person.
• Ability to prioritise workload daily with initiative.

Responsibilities

• Retrieve and prepare patient notes for ward attendance.
• File correspondence in patient notes promptly and keep notes updated.
• Coordinate admission onto Medway, book appointments, ensure notes are coded.
• Record movement of case notes using Filefast/Medway.
• Participate in training and development opportunities.

Skills

Administrative tasks

Telephone handling

Clerical skills

Team collaboration

Education

GCSE Maths and English or equivalent

Job description

The post holder will provide comprehensive administrative/clerical duties to support the ward, Consultant and junior medical staff, nurses and multidisciplinary teams within the Surgical Business Unit. The post holder will be a first point of contact for service users over the telephone and face to face.

You will prioritise your work on a daily basis, use your initiative and discretion, and deal with patients, carers and relatives with minimal instruction.