Senior Admissions & Scheduling Clerk

Birmingham Women's and Children's Hospital and Charity; Birmingham; On-site; GBP 19,000 - 26,000; Full time

Job summary

Birmingham Women\'s and Children\'s NHS Foundation Trust is recruiting for a Waiting List Manager/Admissions Assistant to support elective bookings and Pre-Operative assessments. The role involves entering surgical dates onto the EPR system, arranging and cancelling appointments, and delivering compassionate service to patients and their families.

The post holder will work both independently and as part of a multidisciplinary team, deputising during peak activity and contributing to a

Responsibilities

• To ensure that the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.
• To enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.
• Arranging and booking Pre-Operative assessment appointments.
• Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.
• To deal with all calls to the admissions office regarding admission dates.
• To provide administrative support to Pre-Operative assessment.
• To deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.
• The post holder will be expected to work un supervised and on their own initiative as well as working as part of a team including clinical, management and clerical staff.

Job description

Birmingham Women\'s and Children\'s NHS Foundation Trust is recruiting for a Waiting List Manager/Admissions Assistant to support elective bookings and Pre-Operative assessments. The role involves entering surgical dates onto the EPR system, arranging and cancelling appointments, and delivering compassionate service to patients and their families.

The post holder will work both independently and as part of a multidisciplinary team, deputising during peak activity and contributing to a