Supported Living Manager

Brook Street; Port Talbot; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme

Ongoing training and professional dev.

Generous annual leave entitlement

Job summary

Brook Street is recruiting on behalf of a well-established supported living provider for a Care Manager - Supported Living in Port Talbot. The role combines 16 hours of management with 21 hours of direct support, leading a team of about 12 staff and ensuring high-quality, person-centred care.

Salary £29,347.24 - £30,987.84 per annum, 37 hours per week, permanent contract. Applicants should have 2+ years in health & social care management, QCF/NVQ Level 3, driving licence, and strong leadership

Qualifications

• Minimum 2 years' management experience within health and social care.
• QCF/NVQ Level 3 in Health & Social Care or above.
• Experience supporting individuals with challenging behaviours.
• Full UK driving licence.
• Excellent leadership, communication and organisational skills.
• Flexible, hands-on and positive approach.

Responsibilities

• Lead and develop a team of approximately 12 support staff.
• Conduct supervisions, appraisals and staff performance reviews.
• Manage rotas and ensure safe staffing levels.
• Oversee care plans, risk assessments and support documentation.
• Promote person-centred practices and positive behaviour support approaches.
• Ensure compliance with organisational policies and regulatory standards.
• Build positive relationships with families, professionals and external agencies.
• Provide direct support as required and lead by example.
• Participate in the organisation's response/on-call service.

Skills

Leadership

Communication

Organisational skills

People management

Flexible

Driving licence

Education

NVQ/QCF Level 3+ in Health & Social Care

Job description

Care Manager - Supported Living

Location: Port Talbot / Margam
Salary: £29,347.24 - £30,987.84 per annum
Hours: 37 hours per week
Contract: Permanent

About the Role

We are recruiting on behalf of a well-established supported living provider for a Care Manager - Supported Living to lead a small, person-centred service in the Port Talbot area.
This is a varied and rewarding role, combining 16 hours of management responsibilities with 21 hours of direct support, allowing you to remain hands‑on while leading and developing a dedicated team of approximately 12 staff.
You will be responsible for ensuring high-quality support is delivered, promoting independence and positive outcomes, whilst maintaining a safe and supportive environment for the individuals supported by the service.

About the Service

The service supports two ladies with complex needs within their own homes:

• One lady presents with physical behaviours that challenge and requires consistent, proactive support.
• The other lady requires support relating to mental health and emotional wellbeing.

This is an opportunity to make a genuine difference to the lives of the people you support while leading a committed and passionate team.

Key Responsibilities

• Lead, motivate and develop a team of approximately 12 support staff.
• Conduct supervisions, appraisals and staff performance reviews.
• Manage rotas and ensure safe staffing levels are maintained.
• Oversee care plans, risk assessments and support documentation.
• Promote person-centred practices and positive behaviour support approaches.
• Ensure compliance with organisational policies and regulatory standards.
• Build positive relationships with families, professionals and external agencies.
• Provide direct support as required and lead by example.
• Participate in the organisation's response/on-call service.

About You

To be successful in this role, you will have:

• A minimum of 2 years' management experience within health and social care.
• A QCF/NVQ Level 3 in Health & Social Care or above.
• Experience supporting individuals with challenging behaviours.
• A full UK driving licence.
• Excellent leadership, communication and organisational skills.
• A flexible, hands‑on and positive approach.

Working Pattern

• 37 hours per week.
• Flexibility to work mornings, afternoons, nights and weekends.
• One sleep-in shift per week.
• Participation in the response/on-call team every 4-6 weeks.

Benefits

• Salary of £29,347.24 - £30,987.84 per annum.
• Company pension scheme.
• Ongoing training and professional development.
• Support towards further qualifications.
• Career progression opportunities.
• Employee wellbeing support.
• Access to employee benefits and discount schemes.
• Generous annual leave entitlement.
• Additional sleep-in payments where applicable.

Additional Information

This vacancy has arisen due to a manager moving on from the organisation, and our client is looking to appoint as soon as possible.
Interviews are scheduled for the week commencing 26th October.