Supported Living Manager

Brook Street; Salford; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Competitive salary up to £46,000

Rewards and recognition

Vouchers schemes

Career and personal development

On-call duties with enhanced pay

Job summary

Brook Street in Salford is seeking a Supported Living Manager to lead across multiple sites for adults with learning disabilities and complex needs. You will coach teams, ensure person-centred support and maintain regulatory compliance.

You will manage day-to-day operations for about 18 services, oversee 5 Team Managers, drive quality improvements, and build strong relationships with families, advocates, and commissioners.

Qualifications

• Proven experience managing supported living services for adults with learning disability and complex needs.
• Strong leadership with coaching approach to supervision and staff development.
• Solid understanding of person-centred planning and outcomes-based support.
• Confidence applying UK safeguarding practices.
• Experience managing compliance, audits and quality assurance in a care environment.
• Strong communication with stakeholders and professionals.
• Accurate, timely care records and documentation.

Responsibilities

• Overseeing the day-to-day running of ~18 supported living services in line with care plans and regulatory requirements.
• Leading and developing a multi-site team; oversight of 5 Team Managers.
• Ensuring person-centred support to promote independence, choice and dignity.
• Recruitment, onboarding and training to maintain competency and compliance.
• Monitor service quality via audits, spot checks and reviews and take corrective action.
• Maintain documentation and incident reporting.
• Collaborate with families, advocates, commissioners and external professionals.
• Follow safeguarding procedures and respond to concerns and incidents.
• Support positive risk management balancing safety with independence.
• Drive continuous improvement and contribute to service development plans.

Skills

Leadership coaching

Person-centred planning

Safeguarding

Compliance & audits

Communication

Care documentation

Budgeting & resources

Care management systems

Microsoft Office

Education

Level 5 Diploma in Leadership for Health and Social Care (or equivalent)

Tools

Care management systems

Microsoft Office

Job description

Supported Living Manager
Location: Salford

Are you a skilled Supported Living Manager with a keen focus on leading teams within the adult learning disability sector? If so we would like to hear from you.

Working for a values-led provider committed to delivering high-quality, person-centred support for adults with learning disability and complex needs, we are seeking a Supported Living Manager to oversee multi sites across the Manchester area across Salford/ Bolton . If you're a confident care leader who thrives on coaching teams, improving quality, and helping people build independence with dignity, this is a great next step.

What you'll be doing:

* Overseeing the day-to-day running of approximately 18 supported living services in line with care plans, policies, and regulatory requirements
* Leading, motivating and developing a dedicated team to deliver consistent, high-quality support. Oversight of leading 5 Team Managers under your leadership.
* Ensuring support is truly person-centred-promoting independence, choice and dignity
* Supporting recruitment, onboarding and training, helping ensure competency and compliance
* Monitoring service quality through audits, spot checks and reviews-and taking action when improvements are needed
* Maintaining accurate documentation, including care records and incident reporting
* Working closely with families, advocates, commissioners and external professionals to support meaningful outcomes
* Following safeguarding procedures and responding appropriately to concerns and incidents
* Supporting positive risk management-balancing safety with independence
* Driving continuous improvement and contributing to service development plans

What you'll bring:

* Proven experience managing supported living services for adults with learning disability and complex needs.

• Strong leadership capability, with a coaching approach to supervision and staff development
  * A solid understanding of person-centred planning and outcomes-based support
  * Confidence applying UK safeguarding practices
  * Experience managing compliance, audits and quality assurance in a care environment
  * Strong communication skills, with the ability to liaise professionally with stakeholders and professionals
  * Competence with care documentation and accurate, timely record keeping
  * Ability to manage budgets and resources to ensure safe staffing and service continuity
  * Technical confidence using care management systems and Microsoft Office for reporting and records.
• Health and social care qualification (for example, Level 5 Diploma in Leadership for Health and Social Care or equivalent) is preferable or working towards it.
• Car Driver is essential for this role

Benefits:

• Competitive salary up to £46,000 once registered!
• Rewards and recognition and voucher schemes
• Collaborative and supportive team focus
• Opportunities for career and personal development
• This role is permanent 37 hours per week, based over a Monday to Friday working week with oncall duties 4 times per month. Flexible working approach may also be available.
• On call paid extra at £15 during week days and £30 at weekends and Bank holidays.

If you're ready to lead with purpose and make a real difference for the people we support,