Supported Living Manager

Hertfordshire; London Borough of Hackney; On-site; GBP 50,000 - 55,000; Full time

Job summary

Hertfordshire County Council is seeking a Supported Living Manager in Bushey to oversee operational management of Manor House Supported Living, ensuring safe and effective service delivery under regulatory standards. You will drive staff development, oversee recruitment and induction, and coordinate with social care partners.

You will lead on policy development, staff performance, and strategic improvements, ensuring quality care for residents with learning disabilities and other needs.

Qualifications

• Managerial experience within social care settings.
• Experience with regulatory and inspection frameworks (CQC / PAMMS).
• Experience working with adults with disabilities.

Responsibilities

• Manage support for adults with learning disabilities and ensure delivery meets Care Quality Commission requirements.
• Lead liaison with Social Work Teams, CLDT, Health professionals and housing associations.
• Develop and empower staff, monitor performance, and implement career development plans.
• Develop policies, procedures and operational systems to reflect service aims.

Skills

Managerial experience

Full driving license

Regulatory frameworks (CQC/PAMMS)

Experience with adults with disabilit​

Grievances & disciplinary procedures

English fluency

Education

RQF Level 4 in Health and Social Care

Job description

Job Title: Supported Living Manager
Starting Salary: £49,817 progressing to £55,244 per annum
Hours: 37
Location: Bushey
Contract Type: Permanent
Directorate: Adult Care Services

About the team

The people who live at Manor House Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 26 people. We support all individuals to live as independently as possible.
We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career. The manager oversees the operational management of these services, working collaboratively to better the lives of the people we support. As the manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.

About the role

To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission.

Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.

Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.

You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.

Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.

Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.

About you

• RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.
• Full driving license
• Managerial experience in a social care setting
• Experience of working within regulatory and inspection frameworks i.e. CQC or PAMMS
• Experience working with adults with disabilities
• Experience with grievances, ill health, and disciplinary procedures

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 12. Please locate the job profile here:

Additional information

We are changing Hertfordshire County Council is undergoing Local Government Reorganisation (LGR), creating a unique opportunity to help shape the future of local services. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.