Support Worker Bank

Community Integrated Care; Sunderland; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

DBS / PVG paid

28 days annual leave

Flexible working hours

Pension scheme

No uniform - casual clothes

Guaranteed & contracted hours

Wellbeing investment

Discounts

Job summary

Community Integrated Care is recruiting care workers in Sunderland to support adults with learning disabilities and complex needs in a person-centred home setting.

You will join a small, dedicated team delivering compassionate care, with flexible hours and a commitment to wellbeing and community involvement. DBS/PVG paid, 28 days leave pro-rata for part-time, and opportunities for progression.

Qualifications

• Patience, empathy and compassion for people with complex needs.
• Reliability and honesty in daily care tasks.
• Determination and resilience to support independence and wellbeing.

Responsibilities

• Spend your shift with the person you support, making a meaningful impact on their life.
• Provide person-centred support, promoting independence and daily living activities.

Skills

Patience

Empathy

Compassion

Reliability

Honesty

Determination

Problem solver

Resilience

Job description

The opportunity and what makes Community Integrated Care a great place to work

Benefits & USP’s:

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role:

Valentina (22), Erica (32) and Judith (60) Judith is diagnosed Scoliosis deformity of spine, SALT IDDSI 4, registered as blind and none verbal. Judith has a learning disability and Down's Syndrome; she is profoundly deaf and has a supra pubiccatheter in situ as well as stoma care. Erica is diagnosed with a moderate learning disability. Valentina is diagnosed with a learning disability and registered hearing impaired. Mount Road staff team are trained in stoma care, catheter emptying, using sign language, movingand handling, medication, mental health, MAPA, first aid and MCA and DOLLS

We are proud of our home and the three of us are one family. We always help each other out andmake sure everyone is welcome. Here at Mount Road, we have a very busy social life, we like craft club, keep fit class, swimming, college classes, charity work, cookery class, cinema club and the disco two times per week. Judith loves jigsaws, drawing, looking through family pictures and a sporting events on tv. Valentina loves shopping, music, hair and makeup, spending time with her boyfriend, chatting onfacetime to her friends. Erica loves to keep busy with all her activity classes, she loves jigsaws and iPad games. She likes to spend time each week with her boyfriend at the disco and then family time on the weekend with her sister and brother.

There are 2 staff on shift, 1 does a LDS and 1 does DS (varies from 9-6, 9-8, 9-9 and 9-10 dependingon activities). We love staff getting involved with our special events such as a Christmas party, we love when staff can be involved in.

About you:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong.

We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.