Support Worker Bank

Community Integrated Care; Blaydon on Tyne; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

DBS/PVG paid

Job summary

Community Integrated Care is seeking a dedicated Support Worker to provide person-centred care and support to adults with diverse needs within a lone-working service. You will follow individual care plans, ensure safety, and promote independence during your shifts.

Role requires patience, empathy and resilience. DBS/PVG costs are funded, with opportunities for training, development and progression within our charity.

Qualifications

• Patience and empathy are essential when supporting adults with complex needs.
• Reliability, honesty and a strong work ethic are valued by the team.
• Good problem-solving and resilient attitude help in challenging situations.

Responsibilities

• Provide person-centred care and support to adults with varying needs.
• Work lone-working shifts as required, building trust and independence for the people we support.
• Attend to daily living tasks, safety, and well-being while adhering to care plans.

Skills

Patience

Empathy

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

The opportunity and what makes Community Integrated Care a great place to work

Benefits & USP’s:

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’. We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are alsofocusedon our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

• I am 82 years old. I Can’t communicate verbally but I do have my own language I use, however I can point and show you my choices. I love being outwith my staff (1-1), going to shops, the Range, Buzz bingo, arcades and communal coffee mornings.
• I use a rollator to help me around my home and a wheelchair for going out in the community
• I like going to the range, coffee shops and Morrisons cafe
• I like watching Netflix and enjoy films like frozen. I also love watching Benidorm.
• I prefer consistent staff.
• Visiting my sister Linda by taxi
• Using taxis rather than public transport
• This is a lone working service, staff work 9am 1-1 with me then sleep over until 9am the next day
• I need my staff to be patient and learn my method of communication which can be found in my support plan.
• I am a friendly, sociable lady who loves company

About you:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all. Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.People'svalues are important to use, so we look for people with:

• - Patience
• - Empathy, compassion and sensitivity to others
• - A strong work ethic
• - Reliability
• - Honesty
• - Determination
• - A problem solver
• - Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.