Bank Support Worker (Female)

Community Integrated Care; Pontefract; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

DBS paid

Pension scheme

Casual clothes

Flexible working hours

Shopping discounts

Continued professional development

Recommend a Friend Bonus

Wellbeing support

Job summary

Community Integrated Care's Supported Living Service in Pontefract is recruiting two Female Bank Support Workers to support adults with learning disabilities. The role involves 1:1 support across days, waking nights and sleep-ins, while promoting independence and dignity in a person-centred environment.

You will join a multi-award-winning charity that reinvests profits, offers a pension, flexible hours, DBS paid, and ongoing development to help you grow your career within our care community.

Qualifications

• Patience, empathy and sensitivity to others.
• Strong work ethic and reliability.
• Honesty and determination.
• Problem-solving skills and resilience.

Responsibilities

• Provide 1:1 support for tenants in a bungalow.
• Deliver person-centred care and support plans.
• Maintain accurate documentation of interactions.
• Attend training and development opportunities.
• Collaborate with families and colleagues to promote wellbeing.

Skills

Patience

Empathy

Compassion

Reliability

Honesty

Determination

Problem solver

Resilience

Job description

Our Supported Living Service for adults with Learning Disabilities in Pontefract now has 2 vacancies for Female Bank Support Workers.

Shifts could include Days, Waking Nights and/or Sleep-In's

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

The Service is a unique bungalow with 4 bedrooms. The tenants share the communal lounge and kitchen.

• We provide 1:1 support for 4 tenants.
• All tenants have an individual support plans, ensuring they are supported in a person-centred way and are promoted to make own choices.
• Each person has their own individual care package of support.

What is important to us?

• Promoting personalised choice and options regarding independent living, promoting wellbeing and independence.
• All tenants choose individual activities and staff are matched to the tenant to promote inclusion and personal choice being respected and valued.
• Working closely with families and significant others within the person we support circle of care.
• Promoting equality, diversity, and following professional boundaries.
• We offer exceptional training and a professional induction into the service, ensuring you have the skills and knowledge to provide tailored support.
• We will allocate you a “buddy” on your first day, to ensure you have an allocated person to assist in the transition into service.
• Community Integrated care provide a development pathway for employees who wish to further their career.
• We value honestly, reliability, flexibility, passion, and commitment.

Other information

• We need highly reliable and motivated people with a passion to support out tenants in a person-centred manner.
• We need you to be flexible to meet our needs and our service and our tenants.
• We need you to able to have positive relationships with our families and the individuals highlighted in the circles of support.
• We need you to commit to the shift patterns of 07.30 to 22.00 including a sleeping night which is 07:30 to 22:00 finishing at 07:30 the following day, and a waking night 20.30 to 07.30.
• We need you to be committed to complete all the training and additional training required within your role.
• We need you to be kind compassionate and be fun and think “out of the box”. Ensuring all support is delivered to ensure our tenants have the “Best life Possible”.
• We need you to be friendly towards the people we support but remain within professional boundaries.
• We need you to always communicate and listen to us and respect what we have to say and become a valued team player.
• We need you to fully document all interactions and be committed to supporting all tenants and meet their care needs, to ensure all documents remain compliant.

What essential skills and experience is needed for the role?

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you are interested in learning more about the role before submitting your application, please feel free to contact our recruitment specialist at [e-mail]

Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.