Support Worker

Community Integrated Care; Sunderland; On-site; GBP 35,245,000 - 41,328,000; Full time

Benefits offered by this job

£13.12/hour

28 days leave

Pension scheme

No uniform

DBS paid

Flexible hours

Contracted hours

Wellbeing investment

Discounts

Career progression

Job summary

Community Integrated Care is seeking dedicated care workers in Sunderland to support individuals in daily living with dignity and respect. You will work closely with service users, following care plans and risk assessments, while maintaining a warm, person-centered approach in a collaborative team.

The role offers regular shifts, training, DBS/PVG funding, and opportunities for progression within a large charity committed to wellbeing and community impact.

Qualifications

• Patience and empathy in daily care.
• Reliable and honest team member.
• Strong work ethic and willingness to learn.

Responsibilities

• Spend your whole shift with the person you support, making a positive impact on their lives.
• Follow care plans and support schedules to ensure safety and wellbeing.
• Be part of a warm, inclusive team providing high-quality, person-centred support.

Skills

Patience

Empathy

Reliability

Honesty

Strong work ethic

Job description

• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Our ages range from 19 to 66

We need our team to be trained in Medication, Moving and positioning, Catheter care, PEG feeding and Dietary requirements. Complying with out SALT plans for our meal times risk reduction plans.

Epilepsy, Intense interaction, communication other then speech. Hydration, bowel management and most importantly remembering we require to be included in our daily decisions and encouraged to be as independent as possible. We need our staff members to help us live our Best lives Possible

What are we proud of? The bond we all have together as Judith, Alyson, Lee and Lynne have lived together for over 13 years.

Nomination for the National Nurses awards

Winner of the Little acorns Team award

What activities do we to do?

We like to go to the Cinema, the stack, the queen Vic, the Alex disco, Washington Disco, Meals out, Shopping for items we require, Concerts, Shows, Seeing our family and keeping in touch with them. Tasks in our home and included in theses What are our interests?

Gardening, Baking, Arts and crafts, Bowling, Cinema, Going out for a park walk, different pubs, Winter gardens, Butterfly world.

We rely on our staff to support us in the community by the use of our wheelchairs. Lynne is able to walk out and around the community but five of us that live here need support via wheelchairs.

• What shifts do you work on? 8am till 3pm, 3pm till 22pm 8am till 22pm 9am till 2pm, 12 till 7pm, 11am till 6pm, 22pm till 9am ( 2 waking night shifts).

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.