Support Worker

Acuity Care Group; Warrington; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Fully funded training

Acuity Academy

Westfield Rewards

Health cash plan

Employee assistance

Company mobile

Refer a friend

DBS funded

Weekly pay

Job summary

Acuity Care Group is seeking a compassionate female Support Worker to join a dedicated team in Warrington, supporting a 36-year-old woman with complex clinical needs, including tracheostomy, PEG and ventilator care. The role involves 12-hour night shifts (8:00pm–8:00am) on a 1:1 basis, building trust through companionship and reassurance.

Applicants should have experience with complex care or be willing to learn the required clinical tasks; full training is provided.

Qualifications

• Experience supporting individuals with complex physical and clinical needs (preferred but not essential)
• Willingness to learn tracheostomy, PEG, and ventilator care (full training provided)
• A kind, patient, and person-centred approach
• Ability to understand and respond to non-verbal communication.
• Reliable, professional, and able to work 12-hour day and night shifts.
• Comfortable providing reassurance, companionship, and supporting bedtime routines
• Able to follow care plans and work as part of a dedicated team.
• Clear Career Progression - Opportunities to grow and develop your career.
• Fully Funded Training & Acuity Academy - Ongoing training and recognised qualifications.
• Westfield Rewards - Discounts with 1,000+ retailers, restaurants, and travel brands.
• Westfield Health Cash Plan - 24/5 GP access and healthcare cashback.
• Employee Assistance Programme - Confidential wellbeing and financial support.
• Company Mobile Phone.
• Refer a Friend Scheme.
• Enhanced DBS Fully Funded.
• Weekly or Monthly Pay Available.

Skills

Complex care experience

Tracheostomy care

PEG care

Ventilator care

Non-verbal communication

12-hour shifts

Team player

Job description

The following content displays a map of the jobs location - Warrington

Shift Pattern:Night: 8:00pm – 8:00am (1:1 support)

We are seeking a compassionate, dependable, and enthusiastic female Support Worker to join our dedicated team, supporting a 36-year-old woman with complex clinical needs.She has diagnoses including cerebral palsy, arthrogryposis (stiff joints), and restricted lung disease due to scoliosis and kyphosis. Her care includes support with a tracheostomy, gastrostomy (PEG), and ventilator dependency for breathing.

She is non-verbal but expressive, communicating through laughter, smiles, and crying. She enjoys watching TV, listening to music, being pampered and loves when staff talk to her about her interests. She is also a big supporter of Liverpool Football Club and Warrington Wolves.

Staff must always approach her from the front or right-hand side to avoid startling her and spend time with her as she settles to sleep, offering reassurance and companionship.

Experience and Skills Required

• Experience supporting individuals with complex physical and clinical needs (preferred but not essential)
• Willingness to learn tracheostomy, PEG, and ventilator care (full training provided)
• A kind, patient, and person-centred approach
• Ability to understand and respond to non-verbal communication.
• Reliable, professional, and able to work 12-hour day and night shifts.
• Comfortable providing reassurance, companionship, and supporting bedtime routines
• Able to follow care plans and work as part of a dedicated team.
• Clear Career Progression - Opportunities to grow and develop your career.
• Fully Funded Training & Acuity Academy - Ongoing training and recognised qualifications.
• Westfield Rewards - Discounts with 1,000+ retailers, restaurants, and travel brands.
• Westfield Health Cash Plan - 24/5 GP access and healthcare cashback.
• Employee Assistance Programme - Confidential wellbeing and financial support.
• Company Mobile Phone.
• Refer a Friend Scheme.
• Enhanced DBS Fully Funded.
• Weekly or Monthly Pay Available.

Our CARE values are at the heart of everything we do:

At Acuity Care Group, CARE isn't just a set of values, it's the way we work every day.