Team Leader

Acuity Care Group; Oldham; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Fully Funded Training & Acuity Academy

Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Company Mobile Phone

Refer a Friend Scheme

Enhanced DBS Fully Funded

Weekly or Monthly Pay Available

Job summary

Acuity Care Group is hiring a compassionate Team Leader to oversee a team of Support Workers delivering person-centred care to an 18-year-old with complex learning disabilities and a significant visual impairment. You will blend hands-on care with leadership to ensure safe, consistent support.

You will lead, motivate and develop the team, ensure care plans and risk assessments are followed, and maintain thorough documentation and compliance while collaborating with family and healthcare

Qualifications

• Previous experience in care environments with complex needs.
• Full UK Driving Licence.
• Supervisory or team-leading experience.
• Ability to motivate and guide a team.
• Hands-on personal care experience.
• Understanding of care plans and risk assessments.
• Experience with medication administration and documentation.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and support a team of Support Workers.
• Ensure care plans and support strategies are followed.
• Maintain high standards of documentation and compliance.
• Collaborate with family, healthcare professionals and the operations team.
• Promote best practice and provide constructive feedback.

Skills

Team leadership

Complex care experience

Personal care

Communication

Risk assessments

Documentation

Safeguarding

Bereavement support

Job description

The following content displays a map of the jobs location - Oldham Greater Manchester

Location: Oldham Greater Manchester
Rate of Pay: £15.00 per hour

Shift Pattern: 12hrs off rota / 24hrs on rota to work flexibly across 7 days.
Contract: 1 x 36-hour contract.

We are looking for a compassionate, confident and dedicated Team Leader to lead and support a team of Support Workers providing high-quality, person-centred care to an 18-year-old gentleman with complex learning disabilities, a significant visual impairment and communication needs. This is a rewarding, hands-on role where you will combine direct care with day-to-day leadership responsibilities, leading by example and ensuring he receives safe, consistent and personalised support.

He thrives on routine, consistency and positive relationships and enjoys music, sensory experiences, storytelling, spending time outdoors and attending his specialist school. You will support him with his daily living needs, including personal care, medication, mobility and accessing the community, while encouraging his independence, choice and involvement wherever possible. Alongside providing direct support, you will lead, motivate and develop the team, promote best practice, ensure care plans and support strategies are followed consistently, and maintain high standards of documentation and compliance.

You will work closely with his family, healthcare professionals and the wider operations team, maintaining clear communication and helping to create a safe, positive and supportive environment.

Experience and Skills Required for a Team Leader

• Previous experience working within complex care, learning disabilities or a similar care environment
• Full UK Driving License
• Previous Team Leader, Senior Support Worker or supervisory experience
• Strong leadership skills with the ability to motivate, guide and support a team
• Experience of providing hands-on personal care and person-centred support
• A good understanding of care plans, risk assessments and support strategies
• Experience supporting with medication and accurate care documentation
• Excellent communication and interpersonal skills
• The ability to build positive relationships with the individual, their family, colleagues and healthcare professionals
• A calm, patient and confident approach, particularly when supporting individuals with complex communication needs
• Strong organisational skills with the ability to prioritise, problem-solve and make appropriate decisions
• A good understanding of safeguarding, confidentiality, dignity and professional boundaries
• The confidence to lead by example, provide constructive feedback and promote best practice within the team
• A reliable, flexible and proactive approach, with a genuine commitment to supporting the individual to achieve the best possible outcomes
• Clear Career Progression - Opportunities to grow and develop your career.
• Fully Funded Training & Acuity Academy - Ongoing training and recognised qualifications.
• Westfield Rewards - Discounts with 1,000+ retailers, restaurants, and travel brands.
• Westfield Health Cash Plan - 24/7 GP access and healthcare cashback.
• Employee Assistance Programme - Confidential wellbeing and financial support.
• Company Mobile Phone.
• Refer a Friend Scheme.
• Enhanced DBS Fully Funded.
• Weekly or Monthly Pay Available.

Our CARE values are at the heart of everything we do:

At Acuity Care Group, CARE isn't just a set of values, it's the way we work every day.