Support Worker

The Wrekin Housing Group Limited; Bucknall; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Free onsite parking

Cycle to work scheme

Employee Assistance Programme

Rainly discounts app

Blue Light Discount

Job summary

The Wrekin Housing Group Limited is seeking a compassionate and dedicated Support Worker to join our Holdcroft Road team in Stoke-on-Trent. This part‑time, permanent role involves 30 hours per week, delivering care and support to residents with learning and physical disabilities in a vibrant community setting.

We value empathy, reliability and strong communication. The role requires an Enhanced DBS check and a commitment to our high standards of care, personal support, budgeting help, and

Qualifications

• Enhanced DBS Check is required.

Responsibilities

• Provide personal care and meal time support.
• Administer medicines and assist with budgeting and finances.
• Support PEG care and follow specified SALT diets when needed.
• Assist with shopping and accompany residents on trips and outings.

Skills

Caring

Compassion

Communication

Courage

Commitment

Job description

The following content displays a map of the jobs location - 60 Holdcroft Road, Stoke-on-Trent

Job Reference wrekinhousinggroup/TP/10081/764

Number of Positions:

1

Contract Type:

Part Time / Permanent

Permanent

£13.79 per hour

Working Hours:

30

Location:

60 Holdcroft Road, Stoke-on-Trent

Closing Date:

27/08/2026

Job Category:

Care & Support

Region / Division:

Choices

Business Unit:

Care and Support

Job Introduction

Location:60 Holdcroft Road, Stoke-on-Trent, ST2 8LJ

Contact Type: Part Time, Permanent

Hours: 30 hours per week

Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!

About Holdcroft Road:

At Holdcroft Road we provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their individual needs . Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together , we create a warm , engaging environment where everyone feels valued and supported .

Here at Holdcroft which is rated ‘’Good’’ by CQC, we offer a wide variety of community access, such as, visits to cafes and lunches out, day trips, bingo, coffee mornings, pamper sessions, musical sessions. We support up to 6 individuals, both males and females, with everyday support including personal care, meal time support , medicine administration, managing finances and help with budgeting, we also support with PEG care and specified SALT recommended diets . We support with supermarket shopping and special visits, such as trips to Blackpool, the zoo and theatre trips.

We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Support Worker, you will bring the below values and behaviours.

• Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy , dignity, respect, inclusivity and integrity at all times
• Compassion -Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication -Always listen carefully, speak to people and act in a way that the person can understand
• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you !

Further details of the role, responsibilities and requirements are available in the Job description attached.

In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career .

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• You will have access to our comprehensive training platform
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to our discounts and cashback app Rainly from day one
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme

This role requires an Enhanced DBS Check

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.