Care and Support Worker

The Wrekin Housing Group Limited; Burslem; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

CPD program

Enhanced parental leave

Free onsite parking

Carer’s leave

Training access

Discount tickets

Blue Light Discount

Employee assistance

Cycle to work

Job summary

The Wrekin Housing Group Limited is seeking a compassionate Support Worker for Norton Avenue, Stoke-on-Trent. This part-time, permanent role offers 30 hours per week at £13.79 per hour.

You will assist residents with daily living, meals, mobility, medication, and social activities within a caring community. Applicants must demonstrate empathy, reliability, and communication skills; an Enhanced DBS check is required.

Responsibilities

• Provide daily living support including meals, shopping, appointments and social engagement.
• Administer medications and assist with domestic tasks as required.
• Support individuals with learning and physical disabilities in a residential setting.
• Contribute to a warm, engaging environment and promote residents' dignity and independence.

Job description

The following content displays a map of the jobs location - 17 Norton Avenue, Stanfields, Stoke-On-Trent

Job Reference wrekinhousinggroup/TP/10081/763

Number of Positions:

2

Contract Type:

Part Time / Permanent

£13.79 per hour

Working Hours:

30

Location:

17 Norton Avenue, Stanfields, Stoke-On-Trent

Closing Date:

27/08/2026

Job Category:

Care & Support

Region / Division:

Choices

Business Unit:

Care and Support

Job Introduction

Job Title: Support Worker

Location:17 Norton Avenue, Stanfields, Stoke-On-Trent ST6 7ER

Hours: 30 hours per week

Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!

About Norton Avenue:

At Norton Avenue, we provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their personal needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together , we create a warm , engaging environment where everyone feels valued and supported .

Here at Norton Avenue, which is rated ‘’Good’’ by CQC, we support 6 individuals with learning disabilities within their own homes . We support with all aspects of daily living including preparing meals, financial support , social engagement, shopping support , appointments and activity support , as well as administering medication and domestic support .

We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Support Worker, you will bring the below values and behaviours.

• Caring- Placing individuals at the heart of the care, ensuring services are delivered with empathy , dignity, respect, inclusivity and integrity at all times
• Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication - Always listen carefully, speak to people and act in a way that the person can understand
• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you !

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career .

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• You will have access to our comprehensive training platform
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme

Recruitment process:

This role requires an Enhanced DBS Check

Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.