Support Secretary in Trauma and Orthopaedics

Dorset Clinical Commissioning Group; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Poole is seeking an administrative support professional to assist secretaries in various clerical tasks, including typing clinical letters and managing patient information. The ideal candidate will possess good written communication skills and have a strong educational background, including GCSEs in English and numeracy. Familiarity with patient administration systems and ability to work independently is essential. This role offers an opportunity to support the healthcare team effectively.

Qualifications

• Good written communication skills.
• Able to demonstrate initiative and the ability to work independently.
• Able to speak English as necessary to undertake the role.
• Knowledge of patient administration systems.
• Experience of general office duties.

Responsibilities

• Provide support to secretaries within the department.
• Support the fracture clinic bookings team.
• Type clinical letters and general correspondence from audio dictation.
• Use computerised systems to enter and retrieve patient information.
• Undertake secretarial and clerical duties as required.

Skills

Good written communication skills

Able to demonstrate initiative

Ability to work independently

Education

Good standard of general education including GCSE in English and numeracy

RSA II or equivalent with good level of speed and accuracy

Job description

Detailed job description

To provide support to the secretaries within the department.

To support the fracture clinic bookings team.

To type clinical letters, ward round notes, operation notes and general correspondence from audio dictation.

Use the Trust’s computerised systems to enter and retrieve patient-related information as required, including Clinical Record Tracking, CaMIS and Electronic Patient Record.

Undertake any secretarial and clerical duties required by the team including any non-clinical administration duties as requested by the team.

To work as part of a team and to liaise with other team members to ensure most appropriate secretarial and administrative support is provided.

For more detailed information please see job description and person specification.

Person specification

Technical Skills and Competencies

Essential criteria

• Good written communication skills
• Able to demonstrate initiative and the ability to work independently

Language Requirement

Essential criteria

• Able to speak English as necessary to undertake the role

Qualifications

Essential criteria

• Good standard of general education to include GCSE (or equivalent) in English and numeracy.
• RSA II or equivalent with good level of speed and accuracy.

Desirable criteria

• Working in healthcare organisation.

Experience

Essential criteria

• Knowledge of patient administration systems.
• Experinece of general office duties

Desirable criteria

• Audio typing