Support Coordinator

Home Group; Southampton; On-site; GBP 31,000 - 38,000; Part time

Benefits offered by this job

34 days leave

Health cash plan

Pension contributions

Instant pay access

Retail discounts

Job summary

Home Group is seeking a part-time support worker to help people with complex needs live more independently. You will lead planning, coordinate staff, and support customers with daily tasks. The role includes safeguarding and multi‑agency collaboration to empower customers.

We value compassionate, proactive individuals who can work on a rolling rota, including mornings, evenings, sleep-ins, and some weekends. A Level 3 Diploma in Care or equivalent is required, with training offered to progress.

Qualifications

• Passion for helping others in care settings.
• Ability to assess needs and coordinate support.
• Strong communication with customers and teams.
• Ability to remain calm under pressure and work independently.

Responsibilities

• Lead support planning and coordinate Support Workers to deliver person-centred care.
• Balance safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Assist customers with daily tasks like budgeting, cooking and appointments.
• Collaborate with multi‑agency teams to safeguard and empower customers.
• Support customers to build independence and prepare for move-on into the community.

Skills

Empathy

Communication

Resilience

Care experience

Education

Level 3 Diploma in Care

Job description

• Salary £27,500 pro rata plus 34 days leave (rising to 39 days [including bank holidays]) and health cash plan worth over £1140

• Salary £27,500 pro rata plus 34 days leave (rising to 39 days [including bank holidays]) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What You’ll Do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi‑agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Part time role (30 hpw). Shifts are based on an 8 week rolling rota and include mornings, evenings, sleep ins and alternate weekends
• Service based role working with men and women aged between 18 and 64 with enduring mental health and dual diagnosis'.
• Team meetings held once every 4 weeks (included in contracted hours).
• You need an Enhanced with barring list (we pay)
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected].