Support Worker

Home Group Limited; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health cash plan

34 days leave including bank holidays

Matching pension up to 7%

Instant pay access with Stream

Discounts on shops and more

Job summary

Home Group Limited is seeking a caring and proactive role to support young people aged 16–25 in housing-related challenges. You will build connections, empower goals, and assist with daily tasks and risk planning.

The role includes budgeting support, tenancy maintenance, and guiding individuals toward independent living, while working with a supportive team and a regulated environment under Ofsted oversight.

Qualifications

• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative, staying calm and positive under pressure.
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs.
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it).

Responsibilities

• Supporting customers with daily tasks, building real connections with young people.
• Encouraging and empowering young people to achieve their goals (housing, employment, confidence).
• Carrying out risk assessments, support planning, goal setting and reviews.
• Helping with budgeting and tenancy maintenance.
• Supporting young people aged 16–25 facing homelessness or challenges to live independently.

Skills

Experience of caring for others

Initiative

Person-centred approach

Flexible listening

Education

A Level 2 diploma in Care

Job description

Home, a place where you belong Join us and make a real difference every day. You'll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

Key facts

• Earn £26,300 per annum and great benefits including Health Cash Plan

What you'll do

• Supporting customers with daily tasks. Working alongside a supportive team you will take the time to build real connections with young people and guide them through life's challenges.
• Encouraging and empowering young people to achieve their goals, whether it's finding stable housing, securing employment or building confidence.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Helping with day to day takes such as budgeting, maintaining their tenancy and moving onto independent accommodation.
• Supporting young people, aged 16-25, who may be facing homelessness, mental health challenges, exploitation or substance abuse, helping them to develop the skills to live independently.

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You'll take on new challenges, build your expertise and help create positive change. Be part of one of the UK's Great Places to Work! We can't offer a CoS for this role.

Requirements

• Experience of caring for others, professionally or personally
• The ability to work on your own initiative, staying calm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Due to our service being regulated by Ofsted you must have experience supporting young people.
• Mixture of weekday and weekend working. Shifts 8am - 8pm on a 4 weeks rolling rota that is provided in the whole year.
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
• You need an Enhanced with barring list (we pay)

What's in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more