Support Coordinator

Home Group; Billingham; Hybrid; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Health cash plan

34 days leave rising to 39

Pension matching up to 7%

Life insurance 3x salary

Instant pay with Stream

800+ shopping discounts

Job summary

Home Group in the United Kingdom is seeking a dedicated role to lead support planning and coordinate our Support Workers to deliver person-centred care. You will balance safeguarding, admin and meetings while guiding colleagues and managing caseloads.

You will support customers with daily tasks such as budgeting, cooking, and appointments, and work with multi-agency teams to safeguard and empower people. A hybrid role includes service and home-based work.

Qualifications

• Passion and experience in supporting others ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent (or willing to work towards it).
• Experience assessing referrals and coordinating support.

Responsibilities

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.
• Maintain a 5 week rolling rota and cover early mornings, days, evenings, and nights as required.
• Hybrid role with service and home-based work; attend training and team meetings.

Skills

Empathy

Communication

Independent working

Collaboration

Education

Level 3 Diploma in Care

Job description

• Salary £27,300 plus 34 days leave (rising to 39) and health cash plan worth over £1140

• Salary £27,300 plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

What You’ll Do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• Working throughout services in the area

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• 5 week rolling rota, varying shifts covering early mornings, days and evenings
• Availability to work waking nights and sleeps as required
• Hybrid role working in services and at home
• Although you’ll lone work, we do get together regularly for training and team meetings.
• You need an Enhanced with barring list (we pay)
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a me day)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying.