Support Coordinator

Home Group; Tees Valley; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

34 days leave

Health cash plan

Pension matching

Instant pay access

Discounts

Job summary

Home Group is seeking a dedicated caregiver to support individuals with complex needs in a housing setting. You will lead planning, coordinate the support team, safeguard customers, and help them manage daily tasks such as budgeting, cooking, and appointments.

You will work with multi-agency teams to empower independence and plan for move-on, supporting young people and building resilience in a dynamic environment.

Qualifications

• Experience supporting others in a housing setting is preferred.
• Level 3 Diploma in Care or willingness to work towards it.
• Experience assessing referrals and coordinating support.
• Ability to work on your own initiative, stay calm under pressure and be resilient.
• Experience working with young people.

Responsibilities

• Lead support planning and coordinate Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

Skills

People skills

Care experience

Initiative

Calm under pressure

Young people experience

Education

Level 3 Diploma in Care

Job description

• Salary £27,500 per year plus 34 days leave (rising to 39 days [including bank holidays]) and health cash plan worth over £1140

• Salary £27,500 per year plus 34 days leave (rising to 39 days [including bank holidays]) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What You’ll Do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• Experience working with young people

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bit

• We are an OFSTED service working with young people aged between 16-18 years old preparing them to live independently
• Varied working pattern - typical shift pattern: 8am to 4pm and 2pm to 10pm
• Team members are also required to undertake at least one sleep‑in shift per week.
• You need an Enhanced with barring list (we pay)
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected].