Support Assistant

LLOYD'S REGISTER INTERNATIONAL; Lancashire; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

33 days annual leave pro rata

Occupational sick pay

Contributory pension scheme

Health and wellbeing support

Company-paid life insurance

Flexible working options

Inclusive culture

Job summary

Lloyd's Register International is seeking a Support Assistant in Bolton, Lancashire (BL3 5PZ) to join a compassionate team focused on helping people with mental health needs. The role supports daily living skills and promotes social inclusion, with emphasis on client empowerment.

The position emphasises teamwork, accurate record-keeping, and strong communication with customers and agencies. 33 days leave pro rata and extensive benefits accompany the role.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient IT skills, including Microsoft Office.
• Ability to work as part of a compassionate team and communicate clearly.

Responsibilities

• Support customers with mental health needs to build confidence and reach their potential
• Provide a hands-on, high-quality support service
• Encourage daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers develop resilience and self-esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

Skills

Caring

Clear communication

Teamwork

Record keeping

IT skills

Customer service

Education

NVQ Level 2 Health and Social Care

Tools

Microsoft Office

Job description

Title: Support Assistant

Bolton, Lancashire, GB, BL3 5PZ

Support Assistant

28 Wigan Road, Deane, Bolton, BL3 5PZ

£13.15 per hour

30 hours

Empower others to thrive

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Support Assistant to our vibrant mental health service at 28 Wigan Road, Deane, Bolton, BL3 5PZ.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

Your role

• Support customers with mental health needs to build confidence and reach their potential


• Provide a hands-on, high-quality support service


• Encourage daily living skills such as cooking, cleaning, shopping and community involvement


• Promote social inclusion and help customers develop resilience and self-esteem


• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed


• Maintain a safe environment and follow relevant regulations and practices

Your skills

• Caring, approachable nature


• Ability to keep accurate records and share information clearly with the team


• Excellent communication skills to build positive relationships with customers, families and agencies


• Experience working effectively as part of a team


• Positive and accepting approach to customers whatever their needs


• NVQ Level 2 in Health and Social Care or willingness to work towards it

• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling


• Company-paid life insurance


• Parental leave arrangementsandannual leave purchase scheme


• Company-funded trainingand ongoing career development opportunities


• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks


• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Before you apply

• We can only accept applications from individuals with the right to work in the UK.


• Internal candidates should apply via their internal careers account.


• We may close this advert early.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

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