Senior Care and Support Assistant

LLOYD'S REGISTER INTERNATIONAL; Ipswich; On-site; GBP 26,962,000 - 36,493,000; Full time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Annual leave purchase scheme

Company-funded training

Flexible working options

Inclusive culture

Exclusive retail discounts

Cycle to Work

Salary sacrifice arrangements

Job summary

Sanctuary Supported Living in Ipswich is seeking a Senior Care and Support Assistant to join our compassionate team. You will lead a team of Care and Support Assistants, support customers to build independence, and ensure safe medication administration in a community-focused setting.

We offer generous rewards, including 33 days of annual leave pro rata, pension contributions, training and flexible working options, with a strong commitment to inclusion and personal development for every colleague.

Qualifications

• Experience supervising a team.
• Personalised approach to care with strong interpersonal skills.
• Recent experience supporting vulnerable people in a similar role.
• Enthusiastic and flexible approach.
• Strong organisational skills and basic literacy and numeracy.
• Understanding of relevant legislation and best practice.
• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Lead a team of Care and Support Assistants
• Work closely with staff to provide personal care and support, helping customers build independence and confidence
• Handle medication safely and responsibly
• Build positive relationships with customers and colleagues
• Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe
• Create and update electronic care and support plans

Skills

Supervising a team

Interpersonal skills

Experience with vulnerable people

Enthusiastic and flexible

Organisational skills

Literacy and numeracy

Legislation knowledge

Microsoft Office

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Title: Senior Care and Support Assistant

Ipswich, Suffolk, GB, IP4 3DH

Senior Care and Support Assistant

248 Sidegate Lane, Ipswich IP4 3DH

£14.76per hour

30 Hours per week

Empower others to thrive

We’re proud to be recognised as the2025 Housing with Care Employer of the Year– and we’re excited to welcome a new Senior Care and Support Assistant to our vibrant mental health service at 248 Sidegate Lane, Ipswich IP4 3DH.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs that puts people first – every single day.#BeYourBest is more than a hashtag– it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Lead a team of Care and Support Assistants
• Work closely with staff to provide personal care and support, helping customers build independence and confidence
• Handle medication safely and responsibly
• Build positive relationships with customers and colleagues
• Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe
• Create and update electronic care and support plans

Your skills

• Experience supervising a team
• Personalised approach to care with strong interpersonal skills
• Recent experience supporting vulnerable people in a similar role
• Enthusiastic and flexible approach
• Strong organisational skills and basic literacy and numeracy
• Understanding of relevant legislation and best practice
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside33 days’ annual leave pro rata (rising to 38, including bank holidays), occupationalsick paylinked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling
• Company‑paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company‑funded trainingand ongoing career development opportunities
• Flexible working optionsand an inclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Job Reference:229637

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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