Support Assistant

Sanctuary; Burton upon Trent; On-site; GBP 11,000 - 15,000; Part time

Job summary

A national care organization is looking for a Support Assistant in Burton upon Trent. This role focuses on providing hands-on support for individuals with learning disabilities, promoting their independence and social inclusion. Candidates should have a caring nature, good communication skills, and preferably an NVQ in Health and Social Care. Benefits include at least 25 days of paid holiday, a pension scheme, and opportunities for professional development. Join us to make a positive impact on people's lives.

Benefits

25 days paid holiday, increasing with service

Pension scheme

Online discounts

Health and well-being plans

Flexible working arrangements

Learning and development opportunities

Qualifications

• Ability to maintain a caring, approachable nature.
• Ability to communicate clearly with team members and customers.
• Experience in a team environment.

Responsibilities

• Provide high quality, hands‑on support service.
• Encourage customers with learning disabilities to maximize independence.
• Support development of daily living skills.
• Promote social inclusion and build confidence.
• Maintain a safe environment for customers.

Skills

Caring nature

Excellent communication skills

Teamwork experience

Record keeping

Positive approach to customers

Education

Level 2 NVQ Health and Social Care

Job description

Support Assistant

Epworth House, Burton On Trent DE15 0DG

£12.70 per hour

30 hours per week

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Epworth House, Burton On Trent.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Support Assistant will include :

• Providing a high quality, hands‑on support service
• Providing support to encourage our customers with learning disabilities to maximise their own potential and independence
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem
• Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences :

• A caring, approachable nature and a confident 'can‑do' attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you :

• At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference : 223923

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment : Home Care, Healthcare