Support Analyst — Remote (Europe) & Growth Mentoring

PageUp; City Of London; Hybride; GBP 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Generous paid parental leave

Mentoring and development programs

Additional leave days

Résumé du poste

A leading HR technology solutions provider is looking for a Support Analyst to join their global team. This entry-level role is focused on ensuring a positive customer experience through timely support and solutions for clients. Ideal candidates will have at least 2 years in customer service and a keen interest in technology. Flexible working arrangements are supported, making it a great opportunity for personal and professional growth. Join us in making a difference in the world of HR technology.

Qualifications

• 2+ years experience in a customer service/client support/tech support role.
• Ability to manage multiple tasks and shifting priorities.
• Comfortable in remote and hybrid work environments.

Responsabilités

• Be the first contact for client support issues.
• Provide outstanding, solution-oriented customer service.
• Identify and resolve customer queries and requests.

Connaissances

Customer service

Technical support

Clear communication

Description du poste

A leading HR technology solutions provider is looking for a Support Analyst to join their global team. This entry-level role is focused on ensuring a positive customer experience through timely support and solutions for clients. Ideal candidates will have at least 2 years in customer service and a keen interest in technology. Flexible working arrangements are supported, making it a great opportunity for personal and professional growth. Join us in making a difference in the world of HR technology.