Supply Chain Planning Administrator-Customer Service Excel

FMCG executive network; North Scarle; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Free hot drinks on shift

Service Awards

Enhanced paternity and maternity

Free life insurance

Enhanced Sick Pay Scheme

Access to Perkbox discounts

Discounted eggs and chicken

Celebration day after 1 year service

Dental/Health perks via DigiCare+

Discounted gym memberships

Free eye test every two years

Share in our success bonus after 6+

Wellness programme

Employee Charity Matching Scheme

Job summary

Noble Foods Home of the Happy Egg Co. is seeking a proactive administrator to ensure accurate and timely processing of sales orders and to coordinate across internal departments and the supply chain.

You will maintain excellent customer service, resolve queries, and support operational efficiency through clear communication and reporting. The role requires strong organisational skills and proficiency in MS Office.

Qualifications

• Strong organisational and administrative skills with high attention to detail.
• Excellent communication and customer service skills.
• Ability to prioritise and manage multiple tasks in a fast-paced environment.
• Experience in order processing, supply chain, or logistics (desirable).
• Proficient in Microsoft Office, particularly Excel.

Responsibilities

• Accurately raise and manage manual sales orders, including amendments or updates.
• Communicate order details and changes to Production, Transport and other relevant departments.
• Monitor orders through the supply chain, ensuring timely progress and resolution of issues.
• Act as a key contact for customer queries, complaints, shortages, and order-related issues.
• Provide administrative support to Supply Chain Planners and the wider team.
• Produce and share service level reports and performance data with stakeholders.

Skills

Organisational skills

Customer service

Prioritisation & multitasking

Order processing / supply chain

Excel / MS Office

Tools

Microsoft Excel

Job description

Noble Foods Home of the Happy Egg Co. is seeking a proactive administrator to ensure accurate and timely processing of sales orders and to coordinate across internal departments and the supply chain.

You will maintain excellent customer service, resolve queries, and support operational efficiency through clear communication and reporting. The role requires strong organisational skills and proficiency in MS Office.