Customer Operations Admin — Seamless Orders

Mission 4 Recruitment; Stevenage; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company pension

22 days holiday plus ChristmasShutdown

Virtual Care GP service

Onsite gym access

Supportive, friendly team

Job summary

Mission 4 Recruitment is seeking an organised Administrator to join a busy distribution team in the UK. You will support customer operations, manage orders from sales intake through to delivery, and keep processes running smoothly in a fast-paced open-plan office.

The role emphasises strong communication, attention to detail, and proficiency with Excel and Word. You’ll be the critical link between sales, operations and logistics, ensuring accurate documentation and timely responses.

Qualifications

• Excellent communication with a friendly, proactive approach.
• Team player who readily supports colleagues.
• Detail-oriented with strong time management.
• Exceptional organisational skills and process focus.
• Proficient in Excel and Word.
• Numerical ability and clear written communication.

Responsibilities

• Build and maintain relationships with business clients.
• Manage shared inboxes and phone lines, respond promptly.
• Support Goods In processes and resolve queries.
• Process orders from start to finish with accuracy.
• Monitor delivery schedules and liaise with suppliers.
• Coordinate returns and credits with accuracy.
• Assist with export documentation alongside Export Admin.
• Manage quarantine stock.
• Serve as first contact for open orders queries.
• Expedite shipments to maintain flow.

Skills

Communication

Teamwork

Time management

Organisational skills

Excel

Word

Numerical skills

Written communication

Tools

Excel

Word

Job description

Mission 4 Recruitment is seeking an organised Administrator to join a busy distribution team in the UK. You will support customer operations, manage orders from sales intake through to delivery, and keep processes running smoothly in a fast-paced open-plan office.

The role emphasises strong communication, attention to detail, and proficiency with Excel and Word. You’ll be the critical link between sales, operations and logistics, ensuring accurate documentation and timely responses.