Supply Chain Coordinator

Confidential; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Confidential is seeking a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics. You will collaborate with customers, manufacturing, warehouse teams, and freight providers to ensure orders are processed accurately and delivered on time.

Responsibilities include processing orders, coordinating shipments, tracking deliveries, handling queries and returns, and ensuring export documentation is compliant.

Qualifications

• Previous customer service, order processing or administrative experience.
• Strong attention to detail and organisational skills.
• Proficient in Microsoft Office, especially Excel and Outlook.
• SAP experience is desirable.
• Knowledge of export processes or commodity codes is advantageous.

Responsibilities

• Process customer orders and generate invoices.
• Coordinate shipments and book freight with carriers.
• Track deliveries and maintain shipment records.
• Handle customer queries, returns, credits, and claims.
• Ensure export documentation is accurate and compliant.
• Support general customer service and administrative activities.

Skills

Customer service

Order processing

Administrative tasks

Attention to detail

Organisational skills

Excel

Outlook

SAP

Export knowledge

Commodity codes

Tools

Excel

Outlook

SAP

Job description

We are looking for a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics operations. You will work closely with customers, manufacturing, warehouse teams, and freight providers to ensure orders are processed accurately and delivered on time.

Key Responsibilities

• Process customer orders and generate invoices
• Coordinate shipments and book freight with carriers
• Track deliveries and maintain shipment records
• Handle customer queries, returns, credits, and claims
• Ensure export documentation is accurate and compliant
• Support general customer service and administrative activities

Requirements

• Previous customer service, order processing, or administrative experience
• Strong attention to detail and organisational skills
• Good Microsoft Office skills, particularly Excel and Outlook
• SAP experience is desirable
• Knowledge of export processes or commodity codes is advantage