Supervisor- Starbucks

SSP Food Travel Experts; Birmingham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training, apprentices,70

Job summary

SSP Food Travel Experts is seeking a Supervisor at Birmingham New Street Station, Starbucks, to lead teams across busy shifts from 5am to 11pm. This full-time role carries a pay rate of £13.61 per hour and requires you to work flexibly across weekdays, weekends, bank and public holidays.

You will open, close, and run daily operations, coach staff to deliver exceptional service, and be the go-to person for customers and teammates. Previous leadership in hospitality or retail is essential.

Qualifications

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Job description

SUPERVISOR - BIRMINGHAM NEW STREET STATION, STARBUCKS

Pay Rate: £13.61 per hour

We have Full Time (

Hours of operation are 5am to 11p

m.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the

Supervisorrole, applicants will

need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

You must have previous experience leading a team in busy Hospitality or Retail environment.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.