Supervisor

SSP America; West of England; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & family app

Training programs

Career development

Job summary

SSP Group in Bristol Temple Meads Station is seeking a part-time Supervisor to lead hospitality operations with Starbucks and other brands. Pay rate is £13.61 per hour, with 20 hours per week. Shifts run 4am–11pm, across weekdays, weekends, bank holidays, and public holidays.

You will manage opening and closing, guide a busy team, ensure great service, and handle daily operational challenges in a fast-paced environment.

Qualifications

• Must have previous experience leading a team in busy hospitality or retail.
• Applicants must be 18 years of age or over for certain tasks or shifts.

Responsibilities

• Take ownership of opening, closing and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Skills

Team leadership

Customer service

Hospitality experience

Communication

Job description

SUPERVISOR - BRISTOL TEMPLE MEADS STATION, STARBUCKS

Pay Rate: £13.61 per hour

We have Part Time (20 hrs) roles available.

Hours of operation are 4am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• You must have previous experience leading a team in busy Hospitality or Retail environment.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.