Supervisor

SSP America; East Hagbourne; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP Group is hiring a Supervisor to lead hospitality teams across busy locations in the UK. Part-time roles available (20 hours) with shifts from early morning to evening. You’ll open and close operations, manage a team, and deliver excellent service in a fast-paced environment.

We value energy, customer focus and prior experience leading a team in hospitality or retail. Enjoy employee discounts, training programs and development opportunities with SSP.

Qualifications

• Experience leading a team in busy hospitality or retail.
• Willingness to work flexible shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Skills

Team leadership

Customer service

People management

Job description

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

We have Part Time (20 hrs) roles available.

Hours of operation are 5:15am to 7:30pm.Working a variety of shifts flexibly across weekdays, weekends, bank and public holidays.

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Supervisorrole, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• You must have previous experience leading a team in busy Hospitality or Retail environment.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.