Supervisor

Swan (91379); Thatcham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pub company in Thatcham is seeking a Supervisor to support the team in delivering exceptional service. Responsibilities include managing pub operations during shifts, ensuring efficiency, and providing a great customer experience. Ideal candidates should have prior experience in a similar role and the ability to lead a team. This role offers flexible working hours and a friendly atmosphere.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal

Flexible and part-time hours

Apprenticeship programmes

Access to financial and emotional well-being support

Qualifications

• Previous experience in a similar Supervisor or Team Leader role required.
• Ability to think on the spot and manage shifts effectively.

Responsibilities

• Manage the pub operations when the management team is away.
• Ensure customer service is exemplary.
• Handle opening, closing, stocking, and cashing up.

Skills

Customer service

Initiative

Team leadership

Job description

Overview

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

Responsibilities

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you

What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.