Supervisor

SSP Deutschland GmbH; Taunton; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends & family discount app

Training & development

Job summary

SSP is seeking a Supervisor to lead teams across busy hospitality locations in the UK. You will own opening and closing duties, manage daily operations, and solve problems on the fly while keeping the energy high and delivering exceptional service.

Ideal candidates will have prior supervisory experience in Hospitality or Retail, and be comfortable working across varied shifts. Part-time roles (16 hours) with flexible hours from 5:00am to 10:00pm are available, with benefits including staff

Qualifications

• Hospitality moves fast – and so do you!
• Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focused, staying informed about unit performance and championing improvements.

Skills

Team leadership

Hospitality experience

Customer service

Communication skills

Job description

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Pay Rate: £13.61 per hour (+ an extra £1.50 for hours worked between midnight & 6:00am)

We have Part Time(16hrs) roles available.

Hours of operation are 5:00am to 10pm Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supevisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.