Supervisor

SSP Deutschland GmbH; Bedford; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family app

Training & development

Fast-paced environment

Job summary

SSP is recruiting a Supervisor in the UK to lead teams across busy hospitality locations. You’ll own opening and closing, manage daily operations and resolve issues on the fly, while driving excellent service.

Join iconic brands like Starbucks, M&S, Burger King and BrewDog, with flexible weekday/weekend shifts. SSP offers staff discounts, award‑winning training, and a fast‑paced environment that helps you grow with the team in Bedford and beyond.

Qualifications

• Experience leading hospitality or retail teams.
• Must be 18+ to perform certain shifts.
• Strong customer service orientation.
• Ability to open/close and solve problems on the fly.

Responsibilities

• Open and close daily operations.
• Lead busy shifts and maintain energy.
• Inspire the team to deliver great service.
• Monitor unit performance and drive improvements.
• Handle customer and team queries.

Skills

Team leadership

Customer service

Hospitality experience

People management

Job description

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We have Full Time(30hrs)roles available.

Hours of operation are 5:00am to 7:30p m.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supevisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.