Supervisor

Wynnstay Hotel, Oswestry; Oswestry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium destination hotel in Oswestry is looking for a talented Supervisor to join their team. The ideal candidate should be passionate about providing exceptional guest experiences and have strong leadership skills. Responsibilities include inspiring team members, managing shifts, and ensuring service excellence in a vibrant environment. The Coaching Inn Group values work/life balance and offers award-winning training programs, making this an exciting opportunity for personal and professional growth.

Benefits

Discounts on food and accommodation

Employee assistance programme

Career development programs

Qualifications

• Fun and passionate about providing memorable guest experiences.
• Can work well within a team and independently.
• Experience in leading and developing a team.

Responsibilities

• Inspire and develop team members in a vibrant environment.
• Ensure exceptional service delivery to guests.
• Manage shifts effectively to maintain service standards.

Skills

Team leadership

Shift management

Guest service excellence

Can-do attitude

Job description

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talented Supervisor to join our team.

Who are we looking for?

• Fun andpassionatepeople
  
• Can work well within a team, but also with their own initiative
  
• Can inspire and develop a team
• Experience with shift management and with team leadership
  
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.