Supervisor

Luxury Leisure; Motherwell; In loco; GBP 12.000 - 18.000; Tempo pieno

Descrizione del lavoro

Luxury Leisure seeks a venue supervisor in Motherwell, UK. You will oversee the venue floor and staff during shifts, acting as manager in their absence, while delivering excellent customer service and ensuring smooth day-to-day operations.

The role includes promoting offers and events, serving refreshments, handling cash, and ensuring compliance with gambling legislation and ID checks (Challenge 25).

Competenze

• Supervise venue floor and staff during shifts.
• Cash handling and banking duties as part of daily tasks.
• Provide excellent customer service and maintain venue standards.

Mansioni

• Promote offers, promotions and events to guests.
• Provide refreshments and snacks to customers.
• Handle cash and provide customers with correct change; assist in collections as needed.

Descrizione del lavoro

Shift pattern: Monday to Sunday, Fully flexible, Dayshift- 8am-5pm, Backshift- 5pm-2am, 4 out of the 7 days required

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:

• Carrying a master cash float
• Supporting in collections and banking

Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.