Supervisor

The Paternoster Pub; Greater London; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Free Meals on shift

Weekly pay

28 days holiday per year

20% discount in Young's pubs and 30%?

Share Save Scheme

Company Pension Scheme

Job summary

The Paternoster Pub in London is seeking a proactive Supervisor to lead shifts, deliver excellent customer service, and train the team to maintain high standards.

You will build rapport with customers and staff, manage daily operations, and drive engagement through our rewards and development opportunities.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to lead shifts safely and effectively.
• Willingness to train and develop team members.

Responsibilities

• Lead shifts to ensure smooth service and guest satisfaction.
• Coach and train staff to uphold high standards and brand values.
• Foster a welcoming atmosphere and build rapport with customers and colleagues.

Skills

Customer service

Team leadership

Training staff

Communication

Job description

Supervisor

Come join our family!
Who we are:
We are from all around the world, from Burma to Brazil. We welcome everyone, each one of us is unique and this is what makes us a strong team.
Working smart, not hard is our deal, and together there is nothing we can't overcome.
Prepare yourself for some good laughs and great bar banter.
We are looking for hardworking and dedicated people to join our team and become part of our amazing family.
Our offer:
We offer not just basic training courses (which we have a lot!) but also some awesome brewery tours and great internal incentives that will always keep you motivated (you won't be bored, that's for sure!)
We make sure that you will be off on your birthday and on your partner's.
Benefits of joining us include:

• Career Pathway, Apprenticeships, training and development courses (We'll prepare you for pretty much anything!)
• Free Meals on shift
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's pubs and hotels
• Share Save Scheme
• Company Pension Scheme

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.