Supervisor

Enderby House; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Career Pathway and training

Job summary

Enderby House in Greenwich is seeking a Supervisor to oversee daily pub operations, lead shifts, and deliver exceptional customer service. You will train the team to maintain high standards and act as a reliable key holder, ensuring safety and smooth service in a historic riverside setting.

The ideal candidate is passionate about hospitality, with a commitment to staff development and ongoing career growth within our pub.

Qualifications

• Deliver exceptional customer service at all times.
• Build rapport with customers and team to sustain pub success.
• Train team to ensure knowledge to delight customers.
• Be a responsible key holder to lead shifts safely and effectively.
• Commitment to a career in hospitality with ongoing development.

Responsibilities

• Lead shifts safely and effectively.
• Train and develop team members.
• Deliver exceptional customer service.
• Be a responsible key holder and shift lead.

Skills

Customer service

Team leadership

Communication

Key holder

Job description

Supervisor

Welcome to Enderby House, a charming and historic pub nestled in the heart of Greenwich! Our vision for Enderby House is to create a warm and welcoming atmosphere that celebrates the pub's rich history while also offering a modern and comfortable experience for our patrons. As you step into the pub, you'll be transported back in time to the 19th century, when Enderby House served as a ship chandler's office and a warehouse for the famous Enderby Brothers Whaling Company. The walls are adorned with vintage maps, nautical artifacts, and photographs that tell the story of the pub's maritime heritage. But we're not stuck in the past – we've also updated the space with contemporary touches to create a cozy and inviting ambiance. The furniture is a mix of comfortable sofas, armchairs, and high-top tables, creating a casual yet elegant vibe. We've also installed a fireplace to add warmth and coziness during colder months. Our bar boasts an impressive selection of beers, wines, and spirits, including local craft beers and classic cocktails. We take pride in sourcing high-quality ingredients for our food menu, which features classic pub fare with a modern twist. From fish and chips to steak and ale pie, our dishes are prepared with care and attention to detail. In the summer, we invite you to enjoy our spacious outdoor terrace, where you can soak up the sun while sipping on a cold drink and taking in the stunning views of the Thames River. And if you're looking to host a private event, our upstairs dining room can accommodate up to 50 guests for a seated dinner or 70 for a standing reception. At Enderby House, we're committed to providing a memorable experience for our patrons, whether you're stopping in for a quick pint or settling in for a long evening with friends. We look forward to welcoming you to our pub and sharing our love for good food, great drinks, and rich history.

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.