Supervisor

Finch; London Borough of Islington; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free meals

Weekly pay

Holiday entitlement 28 days

Staff discount

Stay discount 30%

Job summary

Finch is seeking a Supervisor to join our busy pub in London. You will lead shifts, ensure smooth service, and role-model outstanding customer care in a relaxed, vibrant setting.

You will train team members to deliver knowledge that delights customers, manage opening/closing responsibilities as a key holder, and contribute to a welcoming atmosphere that keeps guests coming back. Competitive benefits and ongoing development await.

Qualifications

• Deliver exceptional customer service consistently.
• Able to lead shifts safely and effectively as a key holder.
• Train and develop team members to maintain high service standards.

Responsibilities

• Lead shifts safely and effectively as a key holder.
• Train the team to ensure knowledge needed to delight customers.

Skills

Customer service

Team leadership

Staff training

Communication

Job description

Supervisor

We are a vibrant & exciting place to come for great service and a relaxed atmosphere.
We serve a simple breakfast menu which flows into an a seasonal a la carte menu suitable for small plates & sharers and to a sit down meal.
To accompany the good vibes we serve good classic cocktails, seasonal spritzes and have a classic style wine list.
Customer service is our passion.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.