Supervisor

Boathouse, Putney; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Boathouse in Putney is looking for an approachable Supervisor to lead shifts, deliver outstanding customer service and ensure smooth service across our busy pub. You will train and coach team members, act as a responsible key holder, and maintain high standards in a fast-paced hospitality setting.

We offer career development, free meals, weekly pay, generous holiday allowance, staff discounts, pension, and a supportive team environment.

Qualifications

• Passion to deliver exceptional customer service.
• Build rapport with customers and team to sustain pub success.
• Train the team to ensure knowledge needed to delight customers.

Responsibilities

• Lead shift supervision and ensure smooth service.
• Maintain high standards of customer care during busy periods.
• Support training and development of the team to grow and succeed.

Skills

Customer service

Team leadership

Shift management

Job description

Supervisor

The Boathouse is a modern 3-floor pub, situated in the heart of Putney with picturesque views of Putney Bridge. It has a multitude of spaces, both indoors and out. A pub that suits all and welcomes all. This beautiful pub is perfect for any occasion. We specialise in fish and homemade British classics. Easily accessible from Putney Bridge station or Putney over the ground.

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.