Supervisor

Betjeman Arms; Camden Town; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs and 1

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Betjeman Arms, perched on the first floor of St Pancras Station, London, is seeking a proactive Supervisor to help drive exceptional hospitality in a premium, fast-paced pub. You will lead shifts, deliver great customer service, and work with a team drawn to improvement on every service.

You will train staff to uphold high standards, act as a responsible key holder, and grow within the business as part of our supportive career pathways.

Responsibilities

• Lead shifts and ensure smooth day-to-day operations
• Deliver exceptional customer service to every guest
• Train and develop the team to maintain high standards
• Act as a responsible key holder and handle opening/closing procedures

Job description

Supervisor

We are proudly situated in one of London's most iconic landmarks. You can find us on the first floor of St Pancras Station, a stone's throw from King's Cross. With two terraces, two bars, a number of meeting rooms and a stunning dining room we have drawn inspiration from the architectural splendour that is St Pancras Station.

With an ever-changing seasonal, British menu, thirst-quenching craft beers and moreish cocktails we celebrate everything that is great about hospitality in our wonderful premium pub. The only thing that is missing is you!

If you want to work in a fast paced, enjoyable, premium, customer service focused iconic environment then we would love to welcome you 'onboard'. We pride ourselves on building and developing a team that strive for improvement on each and every shift and have various opportunities within not only our site but the company to grow and develop in your journey through hospitality with us.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.