Subject Access & Information Disclosure Specialist

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an organised administrator to support its information disclosure service. You will assist in processing around 10,000 information disclosure requests per year from patients and third parties and help deliver a comprehensive service.

You will respond to telephone calls, emails and other enquiries, maintain accurate records, liaise with departments, prioritise workload to meet deadlines, and ensure confidential information is

Responsabilités

• Assist in the processing of approximately 10,000 information disclosure requests each year from patients and third parties
• Support the provision of a comprehensive disclosure service, ensuring information is provided in a timely and accurate manner
• Receive and respond to telephone calls, emails and other enquiries from patients, members of the public, staff and external organisations
• Maintain accurate records and databases to support the disclosure process
• Liaise with departments across the Trust to obtain information required to fulfil requests
• Prioritise and organise workload to ensure deadlines are met and service standards are maintained
• Ensure confidential information is handled appropriately and in line with Trust policies and procedures
• Demonstrate excellent communication and interpersonal skills, providing support and assistance to members of the public, patients, staff and other organisations in relation to information disclosure

Description du poste

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an organised administrator to support its information disclosure service. You will assist in processing around 10,000 information disclosure requests per year from patients and third parties and help deliver a comprehensive service.

You will respond to telephone calls, emails and other enquiries, maintain accurate records, liaise with departments, prioritise workload to meet deadlines, and ensure confidential information is