Disclosures Processor - Administration Officer

CNTW NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 23,000 - 26,000; Full time

Job summary

The Disclosures Team at St Nicholas Hospital in Newcastle upon Tyne is seeking a Band 3 Disclosures Officer on a permanent full-time basis (37.5 hours per week). The post involves handling disclosure requests, identifying third party information, liaising with healthcare professionals and requestors, and preparing redacted records in line with policy.

Key duties include supporting Trust staff and external organisations on confidentiality and information sharing, using strong data protection and

Qualifications

• Experience with Data Protection Act and confidential information handling.
• Experience as part of a busy administrative team.
• Excellent interpersonal skills and attention to detail.
• Solid practical administrative experience and strong IT skills.

Responsibilities

• Collate required information for disclosure requests and identify third‑party or contentious information.
• Liaise with healthcare professionals and requestors to prepare records for disclosure including redactions as directed.
• Provide support to Trust employees, service users and external organisations on confidentiality and information sharing.

Skills

Data Protection Act experience

RiO

Eye for detail

Interpersonal skills

Administrative experience

IT skills

Tools

RiO

Job description

A unique and exciting opportunity has arisen to join the Disclosures Team based at St Nicholas Hospital in Newcastle upon Tyne as a Band 3 Disclosures Officer. This is a permanent full-time position (37.5 hours a week)., The post holder will be required to acknowledge receipt of requests, collate the required information, identify third party information and/or any contentious information, liaise with the appropriate healthcare professionals and requestor and prepare the records for disclosure including any redaction of information as directed by the appropriate healthcare professional. In addition to facilitating the disclosure process, the post holder will provide support to Trust employees of all levels, service users, careers, and external organisations regarding queries around confidentiality and information sharing.

The post holder must have relevant Data Protection Act experience, experience of working as a member of a very busy admin team, be flexible and friendly in their demeanour, hold a high standard of IT skills and knowledge and usage of RiO., It is essential that the post holder demonstrates an eye for detail, has excellent interpersonal skills and practical administrative experience.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.