Study Support Service Facilitator

Royal Devon and Exeter NHS Foundation Trust; Taunton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Devon is seeking a Study Support Service Facilitator to play a pivotal role in enhancing study support services within the regional framework. The successful candidate will work closely with various teams to optimize research delivery and will engage in continuous improvement initiatives. This position offers the chance to be part of notable projects in health and care research while fostering a positive working environment.

Benefits

Over 27 days paid annual leave

Access to comprehensive occupational health services

Various staff discounts

Qualifications

• Enabling role in study support services.
• Experience in coordinating operational activities.
• Collaborative skills to work with diverse teams.

Responsibilities

• Support delivery of essential study support services.
• Develop and maintain strong operational knowledge.
• Collaborate with teams for service improvement initiatives.

Job description

Role Summary

The Study Support Service (SSS) Facilitator will play a key enabling role within the Regional RDN (RRDN) Study Support Service, working closely with and supporting the Study Support Service Manager. The role sits within the integrated national Study Support Service, a core component of the NIHR Research Delivery Network (RDN), which supports the effective delivery of studies across the system and contributes to building strategic capacity and capability.

About the Role

More detail about the role

The SSS Facilitator will support the delivery of essential study support services across a defined portfolio of specialties and settings, under the direction of the Study Support Service Manager. This includes contributing to pre-approval services such as the Planning and Placement Service and national cost attribution tools, as well as post-approval activities including portfolio support and on-request services.

A key aspect of the role is developing and maintaining strong operational knowledge within the allocated portfolio area. This will be achieved by supporting the establishment and ongoing facilitation of communities of practice with relevant study and site delivery teams, enabling the sharing of learning, best practice, and practical solutions to support optimal study delivery.

The post-holder will work collaboratively with the SSS Managers and the Regional Specialty and Setting Leads, and will support regional and national improvement initiatives, contributing to service development and continuous improvement (CI) activity in line with strategic objectives. The role provides vital operational and coordination support to ensure the smooth and effective functioning of the Study Support Service.

The team offers a positive and developmental working environment and the opportunity to be involved in innovative and impactful work across health and care research. If you are looking for an engaging role that allows you to work closely with research partners across the system and support the delivery of high-quality research, we would be keen to hear from you.

The contractual base can be either Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices required.

For more detail about the main duties of this role, please see the job description section below.

Working Pattern : hours per week

Interview Date : To be confirmed

For further information please contact : Max Hough

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family‑friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including :

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.