Student Support Specialist

University Of Bristol; England; On-site; GBP 21,000 - 26,000; Full time

Job summary

University Of Bristol is seeking customer service experts to join our Student Services team. This is a varied role where no two days are the same, helping students find quick answers and access deeper help when needed.

You will handle enquiries in person, by email or over the phone and work with teams across the University, including accommodation, fees and student wellbeing services. We want energetic, adaptable people with excellent people skills and experience in a customer-facing role who

Qualifications

• Experience in a customer-facing role.
• Commitment to supporting students from diverse backgrounds.

Responsibilities

• Manage student enquiries in person, by email or over the telephone.
• Liaise with teams across the University including accommodation, fees, money advice and wellbeing services.
• Provide first point of contact and route to in-depth help when needed.

Skills

Customer-facing

Communication skills

Teamwork

Adaptable

Job description

University Of Bristol is seeking customer service experts to join our Student Services team. This is a varied role where no two days are the same, helping students find quick answers and access deeper help when needed.

You will handle enquiries in person, by email or over the phone and work with teams across the University, including accommodation, fees and student wellbeing services. We want energetic, adaptable people with excellent people skills and experience in a customer-facing role who